Many websites offer ticket reselling services, and each has a unique process. Before you sell concert tickets, make sure you understand the process and timelines the platform offers. Once your tickets are sold, you’re required to send them to the new owner before you receive payment from the reselling platform. Here’s an overview of what to do after your ticket resale transaction is complete:
Update Your Ticket Reseller Payment Checklist
To receive payments for a sold ticket, you must complete the reseller checklist during the listing process. The checklist involves adding a credit card, debit card, verified bank account, and tax details. Check the billing section in your account and keep it up to date. Some resellers require direct deposits to your accounts with the platform before payments are made to your bank account. Credit and debit cards are the choice payment options for refunds involving canceled, postponed, and rescheduled concerts. Tax information is part of the formalities required to comply with state and federal laws. The reseller may request your SSN, ITIN, or EIN.
Wait for a Purchase Confirmation From Your Reseller
Reselling concert tickets involves listing your tickets with a reseller. The reseller prices the tickets and distributes them to ticket reselling websites. When someone orders your ticket, the reseller removes listings from all websites to avoid double purchases. Once your ticket transaction is complete, the reseller sends you a confirmation email with the resale details. Save this confirmation, as you might need it to address questions and issues that emerge from the transaction. If you receive another resale confirmation email, contact your reseller immediately to inform them of the potential double sale.
Send the Original Ticket to the Buyer’s Account
To sell concert tickets, you must possess the original tickets until you confirm the transaction and transfer ownership. Ticket resellers pay you after you send the tickets to the buyers. You can transfer the ticket via mail or send a digital downloadable e-ticket or QR code to the buyer’s ticketing account. Each reseller has a unique policy and ticket format so make sure you find out this information before submitting your listing. Keep proof of the ticket transfer in case the reseller needs it to confirm sale fulfillment. The proof protects you from late order cancelation and penalties. You can also use it to prove the ticket was sent within the required in-hand date.
Contact the Ticket Buyer Throughout the Process
Once a buyer purchases your resale ticket, you can contact them directly. Email them before transferring the ticket to discuss their concerns or questions. Contacting the buyer also helps to address the course of action in case the concert is canceled. Instead of refunding the ticket, you can check if the concert has been rescheduled for a later date. Leading ticket resale platforms offer dedicated support you can approach to navigate concert cancellation and refund procedures. Speaking to the buyer allows you to devise a fair resolution for all parties involved to avoid legal issues.
Wait for Payment Confirmation from the Reseller
Ticket resellers have varying payment schedules and policies. Some platforms send you the payment for your sold tickets within a couple of weeks, while others can take up to a month. Payment is only disbursed once you prove the tickets have been transferred to the buyer. This proof comes from transfer confirmation emails, communication with the buyer, and the reseller’s platform. Review the reseller’s website for fee schedules to determine their wait times and commissions. Most resellers keep a percentage of the purchase price, which varies depending on the concert, time of the year, and number of tickets.
Sell Concert Tickets Today
Reselling your ticket is a viable option when you can’t attend a concert, sporting event, or comedy show. You can work with a ticket reseller to access thousands of marketplaces, reach more buyers, and sell your ticket faster. Contact a reputable ticket reseller today to sell concert tickets.
